We always try to see our patients on time. However, there are times when you may be kept waiting. There is normally a good reason for it, and we do appreciate your patience.
If you have to cancel an appointment, please give as much notice as possible, and preferably not less than 24 hours. We make a charge for private appointments broken without notice/insufficient notice. For NHS appointments, we will offer no further appointments if you miss 2 appointments in any one rolling year, or cancel without appropriate notice.
For all new patient appointments a £30.00 deposit will be taken.